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    Welcome to be register member of Echemi, You can use the service we offer, but in the meantime you must obey the relevant rules and fulfill some obligations after register. Please read all of the terms carefully before register, if you have any questions, you can consult Echemi. Use of the Service indicates that you accept the terms and conditions set forth below.




    1) Customer has the right to have own account and password on Echemi, and has the right to use own account and password to access to Echemi.

    2) Customer has the right to buy commodity on Echemi.

    3) Customer has the right to evaluate the service Echemi offer.




    1) Customer must be natural adult, artificial person or other organization with complete civil conductive capacity.

    2) Customer is obliged to provide real information when register, and make sure the provided company name, Email address, contact number, contact address, zip code and other information are valid and correct, also customer guarantee will not use other people’s information to register or certificate. If the provided materials are not correct, real and valid, Echemi will reserve the right to terminate customer to use service we offer.

    3) Customer should not borrow or transfer his/her account and password to others. If customer finds his/her account is used illegally by others, customer should inform Echemi immediately.

    4) The order has been confirmed by customer on Echemi has contract sanction, customer must perform the order seriously.




    1) Echemi will according to terms of customer register agreement to permit you to use Zendesk & Zopim.

    2) Echemi has the right to copy and save your information on server, and use the information to contact you for your benefit.

    3) Echemi has the right to delete the information or link which violates laws and regulatons, software license agreement and other regulations at any time, including the information which are suspected by Echemi with reasonability.

    4) Echemi does not have the obligation to supervise your use of Zepdesk & Zopim, but Echemi reserve the right to terminate you to use Zepdesk & Zopim with any reason and no notification at any time.

    5) Echemi reserves the right to disclose any information according to the request of applicable laws and regulations, legal procedure or government at any time, or Echemi makes its own decide to edit, reject transmit or delete any information or materials partially or totally.

    6) Echemi makes sure the legality of Zendesk & Zopim, this software is provided by “current situation”, and does not include any malicious code aimed to damage your computer’s data and obtain your privacy.





    1) Customer violate any terms in this agreement or the scope of engagement.

    2) Terminate the service according to related description of the agreement.

    3) Customer makes definitive expression that will not accept new service agreement when the agreement is terminated or updated.

    4) Echemi cannot verify or identify any material you provide to Echemi

    5) Any other situation like information violate Internet related laws and regulations or Echemi thinks the termination of service is needed.


    When the service is terminated, Echemi does not have the obligation to reserve the information in or related to the original account, or forward the information which are not read or sent out to customer or the third party. Regardless of terminating service with any reason and any way, Echemi still has the right to: (1) reserve or not reserve the customer’s registration data or former transaction record; (2) reserve the right to recourse to customer’s illegal act or default when carried out before the termination of service. In addition, you have agreed with that Echemi will not take any responsibility to you or any other the third party on terminating your use of the service.    




    You have the right to buy and evaluate the commodity and/or service, process the transaction dispute, and other service on Echemi platform. To get more information about the service we offer, you can login and browse Echemi platform.




    [The buy of commodity and/or service]


    When you buy commodity and/or service on Echemi platform, please confirm carefully about the commodity’s name, price, quantity, model, specification, size or service’s time, content, restrictive requirements and other important matters. Also verify your contact address, number, name and other information when you place order.

    Your purchasing behavior should be based on real consumer demand, and the behavior like malicious buy of commodity and/or service, malicious rights protection or any other behavior can disturb normal trade order on Echemi platform cannot exist. Based on the needs to maintain Echemi platform’s normal trade order and transaction safety, Echemi can do the behavior like shut down related order when Echemi discover the situation of close contact.




    You have the right to evaluate the commodity and/or service you have bought from other customers in evaluation system provided by Echemi platform. You should understand, the evaluation information you have made on Echemi platform is public, if you do not want to open your identify information in evaluation information, you have the right to evaluate anonymously.

    All of your evaluation should abide by the relevant regulation of Echemi platform’s regulation, and also the evaluation should be objective and real, and cannot include any bestial words, pornographic and vulgar information, advertisement, and any information forbid by laws and regulations and the agreement; you should not help other customer to promote credit by improper way or use the right of evaluation to threat and racketeer other customer. Echemi can delete or shield the evaluation information related to the above behavior according to relevant regulation of Echemi platform’s regulation.


    [The way of transaction dispute process]


    When you and other customer are in dispute during the transaction, you and other customer both have the right to choose the way below to process:

    (A) Independently consult with the opposite side;

    (B) Use the service of dispute mediation offered by Echemi platform;

    (C) Request consumer’s association or lawfully established  mediation organization to mediate

    (D) Complain to relevant administration department;

    (E) Submit arbitration agency to arbitrate based on arbitration agreement reached with the opposite side;

    (F) Appeal to the People’s Court which has jurisdiction on Echemi.


    If you are not satisfied with the dispute decision, you still have the right to process dispute though other way of dispute process, but you should still perform the dispute decision before the other way of dispute process has not make a decision.

    If you are not satisfied with the service we offer during the transaction on Echemi, you can advise to us, and also you can appeal to related departments or the People’s Court which has jurisdiction on Echemi.




    [Applicable law]


    This agreement’s formation, into effect, explanation, amendment, supplement, termination, execution and dispute resolution are all apply to the mainland’s law of People Republic of China; if there have no relevant provisions in laws and regulations, refer to business practice and/or industry practice.


    Changes of the content shall not give you further notice.

    Final interpretation power of this Privacy Policy is belong to ECHEMI.COM

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