Customer Service

Help center of Echemi

To help you solve the common problem on the platform

About Password Retrieval

If you forget your passwords, please visit the 'Sign in Page', click 'Forget password ? ', Then according to requirements, fill your information to retrieve your login details.

Please provide your email address with which you have registered at Echemi, then click 'Get verification code', vertification code will be sent to your email address instantly. Check your email account (Inbox or Junk mail), then return the sign in page to finish identity confirmation.

Please enter the new password and confirm

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