Government and enterprise data sharing work together to ensure food safety

In the future, the two sides will effectively deal with and solve the problems of network catering safety supervision, people's rights protection and high risks from five aspects.

The government connects with the platform's food safety data information to realize the sharing of regional online food enterprises' entry information, license information, food safety social evaluation and complaint information. The platform can timely check the authenticity of business licenses. At the same time, the market supervision department relies on the food safety abnormal evaluation information pushed by the meituan review information system, implements offline precise supervision, and provides data reference for risk classification management and other work. Strengthen food quality and service control mechanism to ensure food safety. Meituan reviews will further strengthen the construction of business commodity access and service standards under the guidance of the provincial market supervision department, urge the merchants in the platform to increase the strength of important commodity account registration and ticket claim, and strictly implement service standards such as consumer rights protection.

The two sides will conduct in-depth cooperation in consumer rights protection, compensation in advance, exploration of insurance mechanism and other aspects, jointly study and judge the prominent consumer infringement issues in online transactions, give priority to the arrangement and centralized treatment of reporting and complaint issues, and effectively protect the legitimate rights and interests of consumers.

Meituan comments big data system provides case clues for market supervision departments, and carries out in-depth cooperation in internal reporting of food safety. Meituan reviews will set up a team of food safety supervisors composed of "takeaway boys". The market supervision department will set up a reward mechanism for complaints and reports on food safety issues, and ensure the confidentiality of whistleblowers and reporting units. "Food safety seal", "bright kitchen + Internet" and other measures will gradually expand the coverage.

Meituan comments will make full use of the relevant enterprise information of the national enterprise credit information publicity system, formulate and implement credit constraints and disciplinary measures, reduce the credit rating of abnormal merchants, implement key management, and jointly manage the dishonesty.